Main Act.com Website Down

Incident Report for Act

Resolved

Incident Resolved

Posted Dec 05, 2023 - 18:13 MST

Monitoring

Service has been restored and all functions of our primary website are working again. We will continue to monitor the situation closely for the next 30 minutes before we consider the incident resolved.

Posted Dec 05, 2023 - 17:44 MST

Identified

Our hosting provider is continuing to work the problem in their US Central Data Center. Still no ETA for resolution, but they are working as quickly as possible to restore service.

Posted Dec 05, 2023 - 17:02 MST

Update

We have received an update from our hosting provider that they are experiencing an outage in their US Central Data Center. No ETA has been provided yet, but they are working as quickly as possible to restore service.

Posted Dec 05, 2023 - 16:10 MST

Investigating

Our main act.com website is down. We are currently investigating the issue.

Posted Dec 05, 2023 - 15:35 MST

This incident affected: Primary Website act.com.